Frequently Asked Questions

Get answers to common questions about HAIRCUT W/WASH.

A typical session lasts 30 to 45 minutes depending on hair length and cut complexity. That includes consultation, precise cutting, a cleansing wash, brief scalp massage, and final styling. Tell us if you have time limits so we can accommodate.

Absolutely. Communicate the look you want—length, fade, texture, or scissor-over-comb—and your stylist will tailor techniques accordingly. We welcome photos or references to ensure accuracy, and we'll adjust during the cut to match your preferences and hair type.

We use professional shampoos and lightweight styling products selected for your hair type—clarifying, moisturizing, or volumizing as needed. All products are salon-grade, gentle, and chosen to minimize buildup. Tell us about sensitivities and we will use fragrance-free or hypoallergenic options.

Most clients return every 3 to 6 weeks depending on desired length and haircut style. Short fades and tight styles need more frequent visits, while longer textured cuts can go longer. Your stylist will recommend an interval tailored to your look.

Yes. Our stylists are trained to work gently with thinning or sensitive scalps. We use mild, soothing shampoos, light pressure during massage, and careful cutting techniques. Discuss concerns beforehand so we can customize product choice and handling for comfort and safety.

Walk-ins are welcome when capacity allows, but we recommend booking to guarantee your preferred stylist and time. Online booking or a quick call secures appointments and reduces wait time. For busy periods, advance reservations are strongly advised.