Frequently Asked Questions

Get answers to common questions about Basic Facial.

The Basic Facial typically lasts 45 minutes to one hour, including consultation. Treatment time includes cleansing, gentle exfoliation, customized mask, and post-care advice to ensure you leave with refreshed skin and recommended homecare steps.

We recommend a Basic Facial every 4–6 weeks to maintain skin clarity and radiance. Your therapist may adjust frequency based on skin type, concerns, or seasonal changes to optimize benefits and support long-term skin health.

Yes. Our therapists customize products and techniques to suit sensitive or acne-prone skin, using calming, non-comedogenic formulas. A patch test and thorough consultation ensure safety and we avoid harsh treatments that could exacerbate issues.

Minor redness can occur briefly after exfoliation or mask removal, but it typically subsides within a few hours. We use gentle techniques and soothing products to minimize irritation and will advise proper aftercare to calm and protect your skin.

We recommend waiting at least one to two hours before applying makeup to allow products to absorb and skin to calm. If you have specific events, inform your therapist and we can speed up soothing steps and recommend lightweight, non-irritating makeup.

Arrive with no heavy makeup if possible and bring a list of current skincare products and medications. Avoid aggressive exfoliation or tanning 48 hours before your appointment to reduce sensitivity and allow your therapist to tailor the treatment effectively.